Privacy Policy

Commitment to Privacy

We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.

What Information Do You Gather About Me?

This privacy policy explains how Spindle Co. Inc. collects and uses customer information gathered at the SpindleCo.com web site in order to conduct our business, inform customers about our products and provide customer service. Spindle Co. Inc. owns and operates the SpindleCo.com web sites.

Examples of personal information we collect include: your full name, shipping address, billing address, e-mail address and phone number.

What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.

In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters if you choose to subscribe, to maintain your account and to improve your shopping experience or to notify you of any updates to our Privacy Policy.

Who we share it with: We share customer information within Spindle Co. Inc., our parent company. For example, we may recommend products and features based on your past purchases and to improve your shopping experience.

Third parties: We may share customer information with service providers to conduct business on behalf of Spindle Co. Inc.. This includes, but is not limited to: Credit card authorization and processing companies, customer service providers and shippers. In addition, we may disclose aggregate, non-identifiable customer information (such as number of visits or average order amounts) to advertisers or other third parties.

The SpindleCo.com Newsletter: If you want to receive e-mail newsletters from SpindleCo.com with updates on sales, promotions and new arrivals, you must subscribe. You can subscribe to the SpindleCo.com newsletter using the form located on each page.  Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.

Contacting SpindleCo.com Customer Service: If you contact SpindleCo.com customer service, we will use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact with SpindleCo.com. We won't add your e-mail address to any newsletter mailing list if you contact customer service.

Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of Spindle Co. Inc., our customers or others. This may include the exchange of information with companies and organizations or law enforcement for loss prevention and credit risk reduction.

How Secure is My Information?

Protecting your personal information: We use Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process on SpindleCo.com.

You will know you're in a "secure" area of our site when you see a logo notifying you that the page is secure. Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.

Does SpindleCo.com Use Cookies?

Yes. A "cookie" is a special identifier. Web sites like SpindleCo.com transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or certificate from SpindleCo.com or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features SpindleCo.com offers.

Modifications to Privacy Policy: We may make modifications to this Privacy Policy from time to time. Please check our web sites for periodic updates. In the event of a material change, we will notify you by prominently featuring the modified language on our site's home page, or by sending you notification via e-mail. Please access our web site regularly so that you will be aware of any updates.

Acceptance of Terms by Customer: Please note that accessing our web sites constitutes your acceptance of the terms set forth in our Privacy Policy and any applicable updates.

Intellectual Property: Please do not distribute, disseminate, or otherwise use our logos, trademarks, graphics or other intellectual property; except for one personal copy which may be downloaded.

Governing Law: Any disputes arising under this Agreement will be resolved in accordance with the laws of the State of California.

Contact SpindleCo.com

Please feel free to contact us if you have any questions or comments regarding this Privacy Policy. We will use our best efforts to respond to all inquiries in a timely manner. Click here to contact us.